Find answers to common questions about our services
To create an account, click on the "Sign Up" button and follow the registration process. You'll need to provide your email address and create a password.
You'll need your email address, phone number, and some basic personal information to complete the registration process.
Click on "Forgot Password" on the login page and follow the instructions sent to your email to reset your password.
We accept various payment methods including bank transfers, debit/credit cards, and mobile money.
Most transactions are processed instantly. However, some may take up to 24 hours depending on the payment method and service provider.
If your payment fails, please check your internet connection and payment details. If the issue persists, contact our support team for assistance.
Select the electricity service, enter your meter number, choose your payment method, and complete the transaction.
Select the data service, choose your network provider, select a bundle, and complete the payment.
Yes, you can set up automatic payments for your regular bills through your account settings.
We use industry-standard encryption and security measures to protect your personal and financial information.
We only store payment details with your explicit consent, and all stored information is encrypted for security.
Use a strong password, enable two-factor authentication, and never share your login credentials with anyone.
Our support team is available 24/7 to assist you with any questions or issues.