Help Center

Find answers to your questions and get the support you need

Getting Started

How do I create an account?

To create an account, click on the "Sign Up" button and follow the registration process. You'll need to provide your email address and create a password.

What payment methods do you accept?

We accept various payment methods including bank transfers, debit/credit cards, and mobile money.

Account Management

How do I reset my password?

Click on "Forgot Password" on the login page and follow the instructions sent to your email.

Can I change my account details?

Yes, you can update your account details in the "Profile Settings" section of your account.

Services

How do I pay my electricity bill?

Select the electricity service, enter your meter number, choose your payment method, and complete the transaction.

How long does it take to receive my data bundle?

Data bundles are typically delivered instantly after payment confirmation.

Troubleshooting

What should I do if my payment fails?

Check your internet connection and payment details. If the issue persists, contact our support team.

How do I report a problem?

You can report issues through our contact form or by reaching out to our support team directly.

Still Need Help?

Our support team is available 24/7 to assist you with any questions or issues.

Contact Support